Frequently Asked Questions: Policies and Procedures

Q: Can I bring food or drink into the Lab?

A: NO!!! Food and drink are never allowed in the Lab under any circumstance. There are no exceptions to this rule, for any person at any time. You may leave food or drinks on the shelf by the door.
[Top]

Q: Can I watch a movie or listen to music in the Lab?

A: Yes, but only with headphones. You may check out headphones from the Lab Booth.
[Top]

Q: Am I allowed to have loud conversations with others in the Lab?

A: No. Please conduct all conversations and phone calls outside of the Lab.
[Top]

Q: What if I've lost something?

A: Check with a Lab Assistant for Lost and Found.
[Top]

Q: If I need to pickup something / conduct business with the Lab when a class is in session, what can I do?

A: Speak to a Lab Assistant at the Help Desk, the door directly to the right of the Lab entrance.
[Top]

Q: If I am enrolled in a class held in the Lab, and my card will not swipe in, what do I do?

A: See a Lab Assistant at the Help desk to request to have your card programmed.
[Top]

Q: Can I use the phone in the Lab Help Desk?

A: Students may not use the Lab booth phone. Faculty and staff may make a quick, on-campus call. There are no exceptions to this rule.
[Top]

Q: Why are user folders deleted at the end of each semester?

A: Data is deleted in order to conserve valuable hard disk storage space on the server and to purge unused accounts. If you would like to preserve your user folder data, you must make a formal request to the Lab Administrator by sending an email to cfalab@bu.edu.
[Top]

Q: Do I need to sign up for an account each semester?

A: No. Accounts are maintained from semester-to-semester, year-to-year and are valid until your graduation date.
[Top]

Q: Can I open a window in the Lab?

A: No. If the air conditions are not on, you may turn them on. Otherwise, if you need fresh air you must leave the lab. Windows are kept closed to prevent dust and dirt from the highway from entering the Lab.
[Top]