Frequently Asked Questions: Macintosh OS X

Q: How do I open the CD/DVD drive on the workstations?

A: Press and hold the eject button located in the upper right of the keyboard. It is an arrow with a line underneath.
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Q: Can I use a floppy disk or a zip disk on the Lab workstations?

A: Yes. See a Lab Assistant to check out a USB floppy drive or a USB Zip drive. Both can be connected to the USB port in the front of the computer, and the Zip disk drive is compatible with 100MB and 250MB disks.
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Q: What do I do if a program is frozen with the spinning beachball?

A: You can Force Quit a program by pressing + Option + Escape.
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Q: What if Force Quit doesn't work and the system is frozen?

A: Hold down the CPU power button for 5 seconds to shut the computer down. Press the button again to power the computer back on. If this does not work, or you need additional help, please see a Lab Assistant.
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